Bulk editing and CSV import

Two tools save you from opening locations one at a time. Bulk edit applies a single property — a phone number, a description, a schedule, a logo — to as many locations as you select. It can push the change to your Google listings in the same pass. Import (CSV) exports every location you can see as a spreadsheet, then takes it back with any number of fields changed. New locations come in as extra rows.

Before you start

• Bulk edit requires Locations: full access covering every location you select.
• Import (CSV) requires Locations: full and a team with Global scope. Users on a scoped team do not see the button.
• A CSV that updates locations you are not an administrator of is rejected in full. So is a CSV containing new rows, if you do not have full access across the account.
• Creating new locations still consumes your plan’s location quota.

Where to find it

Locations → Manage locations (https://app.pluspoint.io/locations/manage).

Bulk editing one property across many locations

1. Select Bulk edit.
2. In Locations, choose the locations to change.
3. In Select property, choose what to change and fill in the editor. One bulk operation edits one property — to change two things, run it twice.
4. Switch on Sync changes with external profiles if the change should also be pushed to connected Google listings.
5. Select Apply to N location(s).

Properties you can bulk edit

Rules worth knowing before you apply

• Bulk edit always sets a value; it never clears one. There is no way to blank a field across many locations — a social link bulk edit, for example, requires a non-empty URL. To empty a field, edit the locations individually.
• Business hours replace the whole week on every selected location, and switch Enable business hours on when at least one day is open.
• Special hours merge. Dates you supply overwrite the same date; existing future dates you did not mention are kept; past dates are dropped.
• The Payment methods grid here is not filtered by industry or country, so check your selection makes sense for every location in the batch.
• The Opening date picker here does not stop you choosing a future date, while the single-location form caps it at today. Keep bulk values in the past.
• Select your locations before uploading a logo or cover photo. Uploading first produces an error.
• You get one Successfully updated toast for the whole batch. Individual per-location failures are not listed, so if a location looks unchanged afterwards, open it and check.

What “Sync changes with external profiles” pushes to Google

The push happens after the Pluspoint save succeeds, and only for locations that have a connected Google profile.

Exporting your locations

The export is the first step of the import flow, not a separate button.

1. Select Import (CSV).
2. Under Download template, select Download.

You get locations_import_example.csv, already filled in with every location you have access to. This is both your export and your import template — the header row is what the importer reads.

Importing a CSV

1. Select Import (CSV) and download the template if you have not already.
2. Edit the file. Leave the Id cell filled to update that location; clear it, or add a brand-new row without an Id, to create one.
3. Under Upload file, select Upload and choose your file.
4. Check the Locations to update and Locations to add counts that appear.
5. Select Validate.
6. Review the table — cells that fail validation are highlighted. Turn on Show errors only to see just the problem rows.
7. Fix the problems: delete offending rows with the trash icon, or select Back, correct the file and upload it again.
8. Select Import N location(s).

Note Save your file as .csv. The file picker will let you choose a spreadsheet, but only CSV is accepted, and the file must be under 5 MB.

Import N location(s) stays disabled while any row still has a validation error, or while the new rows would exceed your plan’s location limit.

Only the columns you send are changed

The importer builds its update list from your header row, not from the cells. A column that is not in the file is left untouched on every location. That makes cut-down files the safest way to work: a file containing only Id and Primary Phone updates phone numbers and nothing else.

A few groups are treated as a unit — include any column from the group and the whole group is replaced:

Template columns

Accounts whose industry is Healthcare and Dental and whose country is the United States get a wider template. It adds First Name, Last Name, Degree, National Health Provider Id, Certifications, Office and Headshot.

Column values

Note Three things cannot be set by CSV: special hours, the time zone (it is derived from the coordinates) and the brand. Set special hours on the location form or through Bulk edit, and brands in the location form or under Settings → Brands.

Troubleshooting

Related articles

• Managing locations
• Adding locations
• Business hours and special hours
• Profiles
• Google Business Profile
• Billing and plans