Beauty & wellness reputation management that drives repeat visits

Collect client feedback through quick surveys, turn positive experiences into Google reviews, respond instantly to booking and service questions, and run targeted follow-ups that bring clients back between appointments.

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Trusted by thousands of local brands

WHO IT IS FOR

For brands where reputation drives revenue

If your business depends on local trust, reviews, and repeat customers, you need one place to manage how you show up, how you’re rated, and how customers come back.

Small Businesses

Generate more 5-star reviews automatically after each visit

Catch negative feedback early and resolve issues privately

Stay accurate across 100+ directories, including Google and AI search platforms

Respond to reviews and messages fast, even outside business hours

Bring customers back with targeted offers and follow-ups

Groups & Franchises

Keep every location consistent across 100+ directories and AI search

Scale review generation and responses without losing quality

Monitor NPS, CSAT, and sentiment to spot risks early

Compare locations with real-time, location-level insights

Turn feedback into loyalty with automated campaigns and repeat-visit incentives

WHAT YOU CAN ACHIEVE

Real results that drive growth:

+400%

More reviews

Generate significantly more verified customer reviews across key platforms

-80%

Fewer complaints

Resolve issues earlier and reduce public complaints before they escalate

+60%

Higher traffic

Increase local search visibility and drive more high-intent traffic

+20%

Sales growth

Convert stronger reputation and engagement into measurable revenue growth

Our success stories

Learn how businesses like yours benefited from Pluspoint’s complete solution.

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PLUSPOINT CASE

Pluspoint Case: Increasing NPS from 13 to 75 with Balance Company

Balance Company, with over 50 clubs, has delivered top-notch service for 16 years. Despite their success, they faced low online presence and limited contact channels. Partnering with Pluspoint, they improved online engagement, streamlined communication, and boosted customer satisfaction.

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