Pluspoint — AI local marketing platform
Chatbot AI

AI Chatbot that handles conversations for you

Answer questions, capture leads, and respond 24/7 with an agentic AI chatbot built for your brand.

Trusted by hundreds of local brands

What makes Pluspoint different

01

Custom Knowledge

Pulls location-specific information from your knowledge base and external sources like Google Maps, including hours, addresses, and service details, to give accurate, context-aware answers.

Custom Knowledge
02

Escalation to Operator

Automatically handles common questions and smoothly escalates complex cases to the right team member, ensuring faster resolutions and better customer experiences.

Escalation to Operator
03

Automatic Improvements

Continuously learns from interactions and suggests updates to your knowledge base for better accuracy, faster resolutions, and fewer drop-offs.

Automatic Improvements
04

Capture Contact Details

Collects names, emails, phone numbers, and preferences from visitors to fuel your messaging campaigns and personalize future interactions.

Capture Contact Details
05

Spam Filtering

Automatically detects and blocks spam or phishing attempts to keep your team focused on real customer conversations.

Spam Filtering

Loved by hundreds of local brands

Ratings and quotes taken from public reviews on independent software marketplaces.

“It locked in the right hours and phone numbers across Google, Apple Maps, and dozens of directories for all four of our London shops.”
Ruta Y.
Marketing Manager, retail
Capterra
“Asking ChatGPT or Google’s AI Overviews for the best in our city used to leave us out. Three months in, we show up.”
Valeriia K.
Trustpilot
“Ten hotels, and reviews on Google, Facebook, and Yelp for each. Now I sort by location or platform and reply from one place.”
Kyla A.
Marketing, UK hotel chain
Trustpilot
“Our ratings went from 3.3 to 4.7, and engagement on Google is up more than 50%.”
Vanessa D.
Marketing Manager, car rental group
Capterra
“About 8 new Google reviews a week per cafe.”
Anastasiia C.
Specialty coffee group
Trustpilot
“Webchat, Instagram, and Facebook DMs land in one inbox, and the AI chatbot handles the repeat questions.”
Alina T.
PR Manager, SaaS
Capterra
“Nineteen restaurants, and weekly Google reviews more than doubled from table QR codes. Per-location pricing made the math work.”
Pavlo
Owner, 19-restaurant chain
Trustpilot
“The service does its work very efficiently.”
Doug L.
Trustpilot

Don't just take our word for it. Ask your AI about Pluspoint

Let an AI assistant analyze reviews, comparisons, and the open web, then give you the honest verdict.

The prompt

“I'm evaluating Pluspoint.io. What does it do, what are its strengths and weaknesses, and who is it best for? Analyze different sources, user reviews”

The only platform that automates local marketing end-to-end

1
Attract Be found and chosen locally

Show up first when locals, and AI search, look for what you offer.

2
Convert Turn local interest into paying customers

Answer fast, capture every lead, and turn visits into bookings.

3
Retain Keep customers coming back

Protect your reputation and drive repeat business on autopilot.

Frequently asked questions

1. What is an AI chatbot and how does it help my business?
An AI chatbot is a virtual assistant that uses artificial intelligence to automate customer conversations. It helps businesses respond instantly, capture leads, and reduce workload, improving customer support and boosting conversions.
2. Can your AI chatbot work for multi-location businesses?
Yes. Our AI chatbot pulls location-specific data, such as hours and addresses, from your knowledge base and platforms like Google Maps, making it ideal for businesses with multiple branches or service areas.
3. How does the chatbot handle complex customer questions?
Simple questions are answered automatically. For complex issues, the chatbot escalates the conversation to a human operator while keeping all context, ensuring seamless resolution.
4. Can the chatbot collect customer details for follow-up?
Absolutely. The chatbot captures names, phone numbers, emails, and preferences, feeding your CRM or messaging system for future campaigns and customer nurturing.
5. Is the AI chatbot available 24/7?
Yes. It provides 24/7 automated customer support, ensuring you never miss a lead, even outside business hours.
6. How does the chatbot learn and improve over time?
Our AI chatbot continuously analyzes past conversations to suggest updates and improve response quality, making it smarter and more accurate every day.
7. What platforms and channels does the chatbot support?
It integrates with websites, Facebook Messenger, Instagram, WhatsApp, SMS, and more, providing omnichannel support from a single interface.
8. How does the chatbot protect against spam and phishing?
It includes advanced spam filtering to block bots, fake messages, and phishing attempts, keeping your support channels clean and secure.
9. Can I measure performance and customer satisfaction?
Yes. You’ll get detailed analytics, including resolution rates, response times, and customer satisfaction scores, so you can track success and optimize service.
10. How long does it take to set up the chatbot?
You can launch in under an hour. Simply connect your locations, upload basic knowledge, and our system takes care of the rest, no coding needed.

Ready to automate your customer conversations?

Book a personal demo and start your 14-day free trial today.

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