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Automotive

Automotive reputation management that drives more service and sales

Collect post-service feedback, turn satisfied customers into Google reviews, respond instantly across channels, and stay visible where car buyers and drivers search.

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Automotive, Pluspoint

Trusted by hundreds of local brands

Turn your reputation into booked service

Drivers compare reviews before they book. Pluspoint helps dealerships and service centers earn more reviews, stay findable, and answer fast.

Dealerships & service centers

  • ✓ Ask every buyer and service customer for a review automatically
  • ✓ Keep address, hours, and services accurate across Google and 100+ directories
  • ✓ Capture CSAT after each sale or service and fix issues privately
  • ✓ Answer web, WhatsApp, and social enquiries from one inbox fast
  • ✓ Let an AI chatbot handle bookings and questions around the clock

Dealer groups & franchises

  • ✓ Generate and monitor reviews for every rooftop and brand from one dashboard
  • ✓ Keep listings consistent across all sites for buyers and AI search
  • ✓ Compare NPS and CSAT across locations to see service leaders
  • ✓ Run service-reminder and seasonal campaigns to bring cars back
  • ✓ Route every enquiry to the right branch and team automatically

Real results that drive growth

What dealerships and service centers achieve after switching to Pluspoint.

+400%
More reviews
-80%
Fewer complaints
+60%
More service bookings
+20%
More cars sold

Don't just take our word for it. Ask your AI about Pluspoint

Let an AI assistant analyze reviews, comparisons, and the open web, then give you the honest verdict.

The prompt

“I'm evaluating Pluspoint.io. What does it do, what are its strengths and weaknesses, and who is it best for? Analyze different sources, user reviews”

Ask ChatGPT Ask ChatGPT Ask Perplexity Ask Perplexity Ask Claude Ask Claude Ask Gemini Ask Gemini

Complete solution to grow your automotive business

Everything you need to attract, convert, and retain customers, in one platform.

01

Surveys

Capture post-service feedback to resolve issues before they escalate.

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02

Reviews

Collect online reviews, respond quickly, and improve customer trust.

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03

Listings

Ensure accurate dealer data across maps, search, and automotive directories.

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04

AI Chatbot

Answer pricing, availability, and service questions and capture leads effortlessly.

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05

Campaigns

Send targeted service reminders and promotions to drive repeat visits.

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06

Inbox

Manage sales and service inquiries from socials, live-chat, and messaging.

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Learn how businesses like yours benefited from Pluspoint's complete solution.

Our success stories

View all

Trusted across automotive

Ratings and quotes taken from public reviews on independent software marketplaces.

G2 4.9 Rating on G2 → Trustpilot 4.4 Rating on Trustpilot → Capterra 5.0 Rating on Capterra →
“It locked in the right hours and phone numbers across Google, Apple Maps, and dozens of directories for all four of our London shops.”
Ruta Y.
Marketing Manager, retail
Capterra
“Asking ChatGPT or Google’s AI Overviews for the best in our city used to leave us out. Three months in, we show up.”
Valeriia K.
Trustpilot
“Ten hotels, and reviews on Google, Facebook, and Yelp for each. Now I sort by location or platform and reply from one place.”
Kyla A.
Marketing, UK hotel chain
Trustpilot
“Our ratings went from 3.3 to 4.7, and engagement on Google is up more than 50%.”
Vanessa D.
Marketing Manager, car rental group
Capterra
“About 8 new Google reviews a week per cafe.”
Anastasiia C.
Specialty coffee group
Trustpilot
“Webchat, Instagram, and Facebook DMs land in one inbox, and the AI chatbot handles the repeat questions.”
Alina T.
PR Manager, SaaS
Capterra
“Nineteen restaurants, and weekly Google reviews more than doubled from table QR codes. Per-location pricing made the math work.”
Pavlo
Owner, 19-restaurant chain
Trustpilot
“The service does its work very efficiently.”
Doug L.
Trustpilot

See Pluspoint in action in 15 minutes

  1. Step 1

    Book your personalized walkthrough

    Pick a time that works for you. We’ll tailor the demo to your locations, industry, and goals.

  2. Step 2

    Explore real workflows

    See how to centralize your local SEO, automate your reviews, and manage all your messaging in one unified platform.

  3. Step 3

    Leave with a clear plan

    Get practical next steps to improve local visibility, convert more foot traffic, and retain customers, without the enterprise bloat.

Frequently asked questions

1. How can my dealership or service center get more online reviews?
Pluspoint asks for a review at the moment satisfaction is highest, right after a vehicle handover or a completed service, by SMS, email, or a QR code in the bay or showroom. Customers are guided straight to Google, so your rating grows with every job. See our review generation tools, and read how a dealer group with ten locations scaled this in the Bogdan Auto case study.
2. How do I keep my locations accurate across Google and maps?
Pluspoint manages your address, phone, opening hours, and services from one place and pushes them to Google, maps, and 100+ directories, including the AI assistants drivers increasingly ask. That keeps customers from arriving at the wrong department or a closed bay. Explore business listings to keep every rooftop consistent and easy to find.
3. Can I measure customer satisfaction after a sale or service?
Yes. Pluspoint sends surveys after each sale or service visit to track NPS and CSAT, so you see how customers really feel and can act on it. Catching a complaint privately lets you fix it before it becomes a public review. The Car Rental Company used this approach to lift reviews and satisfaction together, as shown in the Car Rental Company case study. Learn more about surveys.
4. How does Pluspoint help me respond to leads faster?
Enquiries from your website, WhatsApp, social channels, and reviews land in one shared inbox, so your team replies quickly instead of switching between apps. An AI chatbot can answer common questions and book appointments even after hours, so a late-night enquiry does not go cold. See the omnichannel inbox and AI chatbot to see how they work together.
5. Can I bring customers back for their next service?
Yes. With the contacts you collect, you can schedule service-reminder and seasonal campaigns, such as winter checks or tyre changes, that bring cars back into the workshop. Targeted offers keep your bays busy and your customers loyal. See marketing campaigns for the details. If you also run other local sites, our home services solution works the same way.
6. Does Pluspoint work for a single site as well as a dealer group?
It does. A single service center and a multi-brand dealer group both manage reviews, listings, surveys, and enquiries from one place, with pricing that scales to the number of locations. You can start small and add features as you grow. Visit our pricing page or contact us for a quote tailored to your group.

See Pluspoint in action in 15 minutes

Book a personalized walkthrough tailored to your locations, industry, and goals, and leave with a clear plan to grow local visibility.

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