Transform Data into  
‍Business Advantage

Gain actionable insights into customer behavior, satisfaction metrics, and key performance indicators across all your locations.

Log inBook demo

Meet the companies we empower

EVERYTHING ABOUT ANALYTICS

Data-Driven Insights for Growth

Comprehensive Overview of Your Entire Group

Access a holistic view of your multi-location business through a single, intuitive dashboard. Gain a bird's-eye view of performance metrics that help you make informed decisions.

Understand Customer Feedback with NPS Scoring

Tap into customer loyalty and satisfaction by utilizing Net Promoter Score (NPS) metrics. Gauge customer satisfaction and loyalty, allowing you to tailor your service and offerings more effectively.

Gain Insights Through Sentiment and Keyword Analysis

Go beyond surface-level metrics. Use advanced sentiment and keyword analytics to dive into customer feedback and get nuanced insights for enhancing your brand experience.

Receive Monthly or Weekly Reports

Stay updated without getting overwhelmed. Choose from weekly or monthly reporting options to receive curated insights, keeping you informed and agile in your decision-making process.

Their success, in words

Discover how we've helped companies evolve and achieve their goals.

Pluspoint supported us by organizing our Google pages, improving our customer response time and giving us a clearer understanding of what our customer's in-store experience was like.

Marianna Oliveira

Marketing Director

Sergii and his team have created a fantastic tool which I have adapted for my own business after he started using my Coworking Space. It really does give you a full overview and ownership of your reviews and feedback and makes giving a high level of customer service very easy.

Roy Gibb

Co-working owner

I was impressed to see the impact that Pluspoint has had on my salon in just one month of use. With their help, I have been able to reach 100 reviews on Google. The Pluspoint team assisted me in monitoring and responding to all of my reviews quickly and professionally.

Josep Toledano

Beauty salon owner

Pluspoint has been instrumental in enhancing the search ranking position of my restaurant. The capability to promptly address complaints and identify issues has significantly improved our customer satisfaction and drawn in new clients. I strongly recommend Pluspoint to any restaurant aiming to boost their online presence.

Manoj Lakhani

Restaurant Owner

Frequently Asked Questions

1. What are  Pluspoint's Analytics and how can it benefit my business?

Pluspoint's Analytics provides a comprehensive data-driven view into customer behavior and business performance. By focusing on specific metrics, it helps you optimize various aspects of your business, especially if you're managing multiple locations.

2. Can Analytics be customized to focus on individual locations within my business?

Absolutely,  you can drill down into data by location, providing a more tailored spectrum of information to make informed decisions.

3. How does the Reviews Analysis work?

The Reviews Analysis feature aggregates and analyses customer reviews from various platforms. It provides insights into sentiment trends, brand perception, and more, allowing to take action where needed.

4. What kind of data can I expect from NPS Scoring and Surveys Analysis?

This feature allows you to analyze NPS scorings, survey responses, and even location-specific data like average ratings and response counts.

5. Is the Keyword Tracking feature real-time?

Yes, the Keyword Tracking feature with Sentiment Analysis offers real-time insights to keep your finger on the pulse of customer opinions and brand perception.

6. What does Conversations Analysis offer?

This feature tracks metrics like response times, resolution rates, and conversation trends, ensuring you maintain high-quality customer interactions across channels.

7. Is the data secured?

Security is a top priority. All data is encrypted and stored in secure servers, ensuring your information is safe.

WE ARE PLUSPLOINT

The all-in-one platform for unmatched customer experience

Attract

Capture attention and build brand visibility.

Listings
Reviews
Convert

Accelerate conversions with bespoke customer engagement.

Inbox
Social Posting
Micro-sites
Retain

Increase loyalty with data-driven retention strategies.

Surveys
Campaigns
Analytics

Still have questions?

Book a demo with our experts and get a free personalised consultation on your local business marketing.

Book a demo

Want to Turn Your Data into Enduring Customer Relationships?

Get a comprehensive, centralized overview of your business performance. Make data-driven decisions to elevate your brand.

Get a quote