Elevate Customer Voice
Consolidate Reviews in a Single Dashboard
Say goodbye to toggling between different review sites. Our centralized dashboard aggregates your reviews from major platforms like Google, Facebook, Trustpilot and TripAdvisor, giving you a comprehensive view of what customers are saying about your business.
Streamline Replies with Automation and Templates
Never miss an opportunity to engage with your audience. Auto-reply to incoming reviews or utilize pre-built templates to respond quickly and appropriately, enhancing customer interaction without sacrificing efficiency.
Uncover Deep Insights with Keyword and Sentiment Analysis
Go beyond the star rating. Our advanced keyword and sentiment analysis tools dissect the nuances in customer reviews, providing actionable insights. Understand what specific aspects of your business resonate with customers, and what needs improvement.
Showcase Positive Reviews with Website Widgets
Elevate your online presence by displaying your positive reviews directly on your website. Our customizable widgets make it simple to integrate real customer feedback, boosting trust and encouraging conversions.
Beauty salon owner
Frequently Asked Questions
Online Reputation Management, or ORM, involves a range of strategies and actions aimed at monitoring, influencing, and improving how your business is perceived online. With Pluspoint, you can centralize this effort, integrating reviews from multiple platforms and using analytics to gain a holistic view of your online reputation.
Online Reputation Management (ORM) is pivotal as 93% of consumers say online reviews influence their buying decisions. Pluspoint's ORM features enable you to proactively manage your online reputation across multiple review sites, thereby directly affecting customer acquisition and revenue growth.
Of course, Pluspoint's platform facilitates the process of soliciting reviews from your customers. By automating the review request workflow, we make it simple and efficient to collect genuine feedback across multiple channels, ultimately helping to improve your online visibility and brand reputation.
Our system integrates with leading review sites such as Google, TrustPilot, Facebook, and TripAdvisor, among many others, for a comprehensive online presence.
Absolutely, you can respond to reviews in real-time right from your Pluspoint dashboard, without having to log into each review site individually.
Yes, Pluspoint's platform allows you to tailor auto-replies depending on the review's star rating, ensuring an appropriate response every time.
Pluspoint's Analytics allows you to drill down into each location's performance, analyzing ratings and feedback across various review sites. This gives you actionable insights to optimize local strategies while maintaining a consistent brand image.
Yes, we offer comprehensive customer support and training resources to help you make the most of our review management features.
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Ready to Take Control of Your Online Reputation?
Unify, analyze, and showcase your customer reviews with our all-in-one solution. Elevate your brand by making every review count.