Drive Customer Engagement with Messaging Campaigns

Design and automate personalized messaging campaigns to nurture customer relationships and encourage repeat business with Pluspoint.

Meet the companies we empower

EVERYTHING ABOUT CAMPAIGNS

Engage Audiences Effectively

Illustration showcasing messaging campaigns executed across various channels including WhatsApp, SMS, and email, highlighting multi-channel communication strategies.

Visual demonstration of customer segmentation: recurring clients, one-time clients, and prospects with no purchases made, for targeted marketing strategies.

Visual compilation of different messaging campaign examples, including sales announcements, promotional codes, and follow-up messages, designed for varied customer engagement.

An automated marketing campaign triggered three months post-purchase, featuring a special offer to re-engage and reward returning customers.

Extend Your Reach Across Multiple Channels

Harness the reach of SMS, email, and WhatsApp to engage your customer base effectively. Our Campaigns solution lets you run targeted campaigns through multiple channels, meeting your customers where they are.

Hyper-target Your Customer Base

Say goodbye to generic blasts. Execute tailored campaigns by segmenting your customers based on behavior, preferences, or loyalty. Deliver personalized messages that resonate and drive engagement.

Execute One-Off Campaigns

Got a special promotion or an important update? Run one-off campaigns effortlessly to share timely information or limited-time offers, ensuring maximum reach and impact.

Automate Follow-Up and Upsell Campaigns

Nurture customer relationships beyond the initial interaction. Our automation tools allow you to set up follow-up and upsell campaigns, encouraging repeat business and fostering long-term loyalty.

Their success, in words

Discover how we've helped companies evolve and achieve their goals.

Pluspoint has become an integral part of our strategy, elevating our average rating from 3.3 to 4.7. Their intuitive platform and exceptional service have seamlessly streamlined our online engagement, transforming how we connect with our customers and manage our online presence. It's refreshing to work with a team that truly understands the nuances of our industry and is committed to our success. Their team’s dedication to our success is evident in every interaction and result.

Vanessa do Carmo

Chief Marketing Officer

Since adopting Pluspoint six months ago, our car dealership group has seen an impressive 385% increase in Google reviews. The integration of SMS and QR code-based surveys, coupled with vigilant monitoring of online reviews, ensures we're always in tune with customer feedback. Real-time notifications have been a game-changer, allowing us to promptly address and resolve any customer concerns.

Andriy Nesterenko

CEO

Starting to work with Pluspoint was extremely important for GSC, since it allowed us to get immediate and easy access to customer feedback, guarantee prompt responses, ensure teams are focused on acting on this feedback and improving our visibility and reputation. All of these themes are of extreme importance to us and we are very happy with what we are achieving so far using Pluspoint.

Goncalo Salgado

Group Director

Within just three months of using Pluspoint, we've seen a transformative impact on our online reputation. As a result, the Google star ratings for all 12 of our locations have exceeded 4 stars. This has been a game-changer for us in terms of brand image and customer trust.

Anastasia Tiumentseva

Director of Marketing

Pluspoint supported us by organizing our Google pages, improving our customer response time and giving us a clearer understanding of what our customer's in-store experience was like.

Marianna Oliveira

Marketing Director

Sergii and his team have created a fantastic tool which I have adapted for my own business after he started using my Coworking Space. It really does give you a full overview and ownership of your reviews and feedback and makes giving a high level of customer service very easy.

Roy Gibb

Co-working owner

I was impressed to see the impact that Pluspoint has had on my salon in just one month of use. With their help, I have been able to reach 100 reviews on Google. The Pluspoint team assisted me in monitoring and responding to all of my reviews quickly and professionally.

Josep Toledano

Beauty salon owner

Pluspoint has been instrumental in enhancing the search ranking position of my restaurant. The capability to promptly address complaints and identify issues has significantly improved our customer satisfaction and drawn in new clients. I strongly recommend Pluspoint to any restaurant aiming to boost their online presence.

Manoj Lakhani

Restaurant Owner

Frequently Asked Questions

1. Why should I run campaigns with Pluspoint?

Using Pluspoint for campaigns gives you targeted, multi-channel reach and robust CRM access. Leverage customer data from first touch to optimize campaigns and boost conversions.

2. How secure is the data I collect?

Data security is a top priority; all collected information is encrypted and stored securely, compliant with various privacy regulations.

3. What types of campaigns can I run with Pluspoint?

You can run both ongoing and one-time campaigns via email, SMS, and WhatsApp to engage your customer base effectively.

4. How can I target my campaigns more accurately?

Pluspoint allows for advanced segmentation, enabling you to target specific customer groups for more effective engagement.

5. What distinguishes ongoing campaigns from one-time campaigns?

The difference between ongoing and one-time campaigns primarily lies in their duration and objectives:
- Ongoing Campaigns: Ongoing campaigns are designed for long-term engagement, encompassing features like regular reminders, appointment confirmations, and booking notifications. These campaigns help maintain a consistent relationship with your customers, keeping your brand top-of-mind.
- One-time Campaigns: These are single, focused efforts to achieve a specific goal, such as a product promotion or an event announcement. They are time-sensitive and conclude once the goal is met or the deadline passes.

6. Can I schedule campaigns in advance?

Yes, Pluspoint's campaign feature allows you to schedule your messaging in advance. This is particularly useful for seasonal promotions, planned product launches or freindly reminders of appointments, ensuring you reach your audience at the most opportune times.

7. How secure is the data I collect through campaigns?

Data security is a top priority, all collected information is encrypted and stored securely, compliant with GDPR, CCPA, and ISO 27001 standards, among other global privacy and security

8. Do I need any special skills to use the Campaigns feature?

No, Pluspoint is designed for ease of use. Its intuitive interface makes it simple for anyone to set up and manage campaigns.

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