Drive Customer Engagement with Messaging Campaigns

Design and automate personalized messaging campaigns to nurture customer relationships and encourage repeat business with Pluspoint.

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EVERYTHING ABOUT CAMPAIGNS

Engage Audiences Effectively

Extend Your Reach Across Multiple Channels

Harness the reach of SMS, email, and WhatsApp to engage your customer base effectively. Our Campaigns solution lets you run targeted campaigns through multiple channels, meeting your customers where they are.

Hyper-target Your Customer Base

Say goodbye to generic blasts. Execute tailored campaigns by segmenting your customers based on behavior, preferences, or loyalty. Deliver personalized messages that resonate and drive engagement.

Execute One-Off Campaigns

Got a special promotion or an important update? Run one-off campaigns effortlessly to share timely information or limited-time offers, ensuring maximum reach and impact.

Automate Follow-Up and Upsell Campaigns

Nurture customer relationships beyond the initial interaction. Our automation tools allow you to set up follow-up and upsell campaigns, encouraging repeat business and fostering long-term loyalty.

Their success, in words

Discover how we've helped companies evolve and achieve their goals.

Frequently Asked Questions

1. Why should I run campaigns with Pluspoint?

Using Pluspoint for campaigns gives you targeted, multi-channel reach and robust CRM access. Leverage customer data from first touch to optimize campaigns and boost conversions.

2. How secure is the data I collect?

Data security is a top priority; all collected information is encrypted and stored securely, compliant with various privacy regulations.

3. What types of campaigns can I run with Pluspoint?

You can run both ongoing and one-time campaigns via email, SMS, and WhatsApp to engage your customer base effectively.

4. How can I target my campaigns more accurately?

Pluspoint allows for advanced segmentation, enabling you to target specific customer groups for more effective engagement.

5. What distinguishes ongoing campaigns from one-time campaigns?

The difference between ongoing and one-time campaigns primarily lies in their duration and objectives:
- Ongoing Campaigns: Ongoing campaigns are designed for long-term engagement, encompassing features like regular reminders, appointment confirmations, and booking notifications. These campaigns help maintain a consistent relationship with your customers, keeping your brand top-of-mind.
- One-time Campaigns: These are single, focused efforts to achieve a specific goal, such as a product promotion or an event announcement. They are time-sensitive and conclude once the goal is met or the deadline passes.

6. Can I schedule campaigns in advance?

Yes, Pluspoint's campaign feature allows you to schedule your messaging in advance. This is particularly useful for seasonal promotions, planned product launches or freindly reminders of appointments, ensuring you reach your audience at the most opportune times.

7. How secure is the data I collect through campaigns?

Data security is a top priority, all collected information is encrypted and stored securely, compliant with GDPR, CCPA, and ISO 27001 standards, among other global privacy and security

8. Do I need any special skills to use the Campaigns feature?

No, Pluspoint is designed for ease of use. Its intuitive interface makes it simple for anyone to set up and manage campaigns.

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