Digital coupons that drive engagement

Create targeted offers that drive engagement, boost repeat purchases, and win back customers after a poor experience.

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Pluspoint coupon creation interface showing a 20% discount, expiration date, and redemption controls across multiple locations

Trusted by thousands of local brands

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Cuncunpra
German Doner Kebab
CRC
Clinica Iki
Clinics on Call
Mazzini
Lyca Mobile
Don Piso
Grupo Sushicafe
Box31 Motos
Regency Fleets
La Brasa
Papel Craft
Cala
El Faro
Bogdan Autoholding
Autobahn
Cafe Regina
Astra Dent
EVERYTHING ABOUT COUPONS

What makes Pluspoint different

Customer feedback incentive with a reward and free item offer created in PluspointResponding to a negative review with a win-back offer and 20% discount using PluspointWin-back campaign for inactive customers with a personalized discount offer in PluspointPluspoint coupon analytics dashboard showing activated coupons, redeemed coupons, and redemption rate

Trigger-Based Automation

Send coupons automatically based on actions like survey responses or published review, without manual work.

Customer feedback incentive with a reward and free item offer created in Pluspoint

Customer Recovery

Win back unhappy customers with timely offers after a negative experience and turn issues into repeat visits.

Responding to a negative review with a win-back offer and 20% discount using Pluspoint

Targeted Coupon Campaigns

Send the right coupon to the right audience based on location, behavior, or interaction to increase redemption and sales.

Win-back campaign for inactive customers with a personalized discount offer in Pluspoint

Detailed Analytics

Track coupon usage, redemptions, and performance by location to understand what works and improve future offers.

Pluspoint coupon analytics dashboard showing activated coupons, redeemed coupons, and redemption rate

Their success is our success

Discover how we've helped other companies achieve their goals.

Pluspoint helped us bring in more reviews and stay closer to our guests. We’ve seen people returning more often, and handling feedback day-to-day became much simpler for our team.

Wanderson Silva

Operations Manager

Pluspoint has completely streamlined how we manage reviews across our 60+ locations. By centralizing everything in one place, we've significantly improved our efficiency and saved valuable time in our daily operations.

Yasmim Munhoz

Customer Experience Coordinator

Before working with Pluspoint, our online presence was fragmented—many locations weren’t showing up accurately, and customer feedback was limited. Since implementing their solution, we’ve seen a major improvement in visibility and engagement. The review incentive program has also energized our team and brought a new level of accountability to customer service. Pluspoint has been instrumental in helping us take control of our digital presence.

Vanessa Guedes

Head of Marketing

Pluspoint was a game-changer. It elevated our online presence and streamlined our customer communication, leading to a significant boost in customer engagement. Pluspoint's innovative solutions, like live-chat and Google chat, were key in Balance Company digital transformation. I highly recommend Pluspoint’s unique value proposition to any business aiming to enhance their digital strategy.

Vera Pereira

Chief Marketing Officer

Pluspoint has become an integral part of our strategy, elevating our average rating from 3.3 to 4.7. Their intuitive platform and exceptional service have seamlessly streamlined our online engagement, transforming how we connect with our customers and manage our online presence. It's refreshing to work with a team that truly understands the nuances of our industry and is committed to our success. Their team’s dedication to our success is evident in every interaction and result.

Vanessa do Carmo

Chief Marketing Officer

Since adopting Pluspoint six months ago, our car dealership group has seen an impressive 385% increase in Google reviews. The integration of SMS and QR code-based surveys, coupled with vigilant monitoring of online reviews, ensures we're always in tune with customer feedback. Real-time notifications have been a game-changer, allowing us to promptly address and resolve any customer concerns.

Andriy Nesterenko

CEO

Starting to work with Pluspoint was extremely important for GSC, since it allowed us to get immediate and easy access to customer feedback, guarantee prompt responses, ensure teams are focused on acting on this feedback and improving our visibility and reputation. All of these themes are of extreme importance to us and we are very happy with what we are achieving so far using Pluspoint.

Goncalo Salgado

Group Director

Within just three months of using Pluspoint, we've seen a transformative impact on our online reputation. As a result, the Google star ratings for all 12 of our locations have exceeded 4 stars. This has been a game-changer for us in terms of brand image and customer trust.

Anastasia Tiumentseva

Director of Marketing

Pluspoint supported us by organizing our Google pages, improving our customer response time and giving us a clearer understanding of what our customer's in-store experience was like.

Marianna Oliveira

Marketing Director

Sergii and his team have created a fantastic tool which I have adapted for my own business after he started using my Coworking Space. It really does give you a full overview and ownership of your reviews and feedback and makes giving a high level of customer service very easy.

Roy Gibb

Co-working owner

I was impressed to see the impact that Pluspoint has had on my salon in just one month of use. With their help, I have been able to reach 100 reviews on Google. The Pluspoint team assisted me in monitoring and responding to all of my reviews quickly and professionally.

Josep Toledano

Beauty salon owner

Pluspoint has been instrumental in enhancing the search ranking position of my restaurant. The capability to promptly address complaints and identify issues has significantly improved our customer satisfaction and drawn in new clients. I strongly recommend Pluspoint to any restaurant aiming to boost their online presence.

Manoj Lakhani

Restaurant Owner

WE ARE PLUSPLOINT

One platform for reputation management and local marketing

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Get found faster and grow your brand.

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Turn more leads into paying customers.

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Keep customers loyal and coming back.

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Coupons

Frequently Asked Questions

1. What are digital coupons and how do they work?

Digital coupons are online offers that customers receive and redeem using their phone. They can be percentage discounts, fixed amount discounts, or free item offers. Customers simply show the coupon to a staff member at the point of sale. No app download or system integration is required.

2. What types of coupons can I create?

You can create percentage discounts, amount-based discounts, or free item coupons. Each coupon can be fully customized to match your promotion, customer segment, and business goals.

3. How can digital coupons be sent to customers?

Coupons can be sent manually or automatically through WhatsApp, SMS, email, or supported social platforms. This makes it easy to reach customers on the channels they already use.

4. Can coupons be sent automatically based on customer actions?

Yes. Coupons can be triggered automatically based on specific actions or events. Common examples include sending a special offer after a customer completes a satisfaction survey, offering a discount after resolving a complaint, or re-engaging inactive customers with a targeted incentive.

5. How do digital coupons help increase survey response rates?

By offering a coupon after a survey is completed, businesses can significantly increase response rates. Customers are more likely to share feedback when there is a clear and immediate benefit, such as a discount or free item on their next visit.

6. Can digital coupons be used to recover unhappy customers?

Yes. When a customer leaves a complaint or negative feedback, a coupon can be sent after the issue is resolved. This helps rebuild trust, encourages a return visit, and turns a negative experience into a second chance.

7. Do digital coupons require POS or third-party integrations?

No. Digital coupons do not require any POS or third-party integrations. Staff members simply verify the coupon shown by the customer and redeem it manually.

8. How customizable are digital coupons?

Digital coupons are highly customizable. You can control the type of offer, validity period, activation delay, expiration date, and availability window. This allows precise control over when and how offers are used.

9. Can I track coupon performance?

Yes. You can track coupon activation and redemption in real time. This helps you understand which offers perform best, measure ROI, and optimize future campaigns.

10. What business goals can digital coupons support?

Digital coupons help drive repeat visits, increase engagement, recover dissatisfied customers, boost survey participation, and reactivate dormant customer segments. They are designed to support retention and revenue growth across multiple locations.

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