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Coupons

Digital coupons that drive engagement

Create targeted offers that drive engagement, boost repeat purchases, and win back customers after a poor experience.

Get started free Book a demo

Trusted by hundreds of local brands

What makes Pluspoint different

01

Trigger-Based Automation

Send coupons automatically based on actions like survey responses or published review, without manual work.

Trigger-Based Automation
02

Customer Recovery

Win back unhappy customers with timely offers after a negative experience and turn issues into repeat visits.

Customer Recovery
03

Targeted Coupon Campaigns

Send the right coupon to the right audience based on location, behavior, or interaction to increase redemption and sales.

Targeted Coupon Campaigns
04

Detailed Analytics

Track coupon usage, redemptions, and performance by location to understand what works and improve future offers.

Detailed Analytics

Loved by hundreds of local brands

Ratings and quotes taken from public reviews on independent software marketplaces.

G2 4.9 Rating on G2 → Trustpilot 4.4 Rating on Trustpilot → Capterra 5.0 Rating on Capterra →
“It locked in the right hours and phone numbers across Google, Apple Maps, and dozens of directories for all four of our London shops.”
Ruta Y.
Marketing Manager, retail
Capterra
“Asking ChatGPT or Google’s AI Overviews for the best in our city used to leave us out. Three months in, we show up.”
Valeriia K.
Trustpilot
“Ten hotels, and reviews on Google, Facebook, and Yelp for each. Now I sort by location or platform and reply from one place.”
Kyla A.
Marketing, UK hotel chain
Trustpilot
“Our ratings went from 3.3 to 4.7, and engagement on Google is up more than 50%.”
Vanessa D.
Marketing Manager, car rental group
Capterra
“About 8 new Google reviews a week per cafe.”
Anastasiia C.
Specialty coffee group
Trustpilot
“Webchat, Instagram, and Facebook DMs land in one inbox, and the AI chatbot handles the repeat questions.”
Alina T.
PR Manager, SaaS
Capterra
“Nineteen restaurants, and weekly Google reviews more than doubled from table QR codes. Per-location pricing made the math work.”
Pavlo
Owner, 19-restaurant chain
Trustpilot
“The service does its work very efficiently.”
Doug L.
Trustpilot

Don't just take our word for it. Ask your AI about Pluspoint

Let an AI assistant analyze reviews, comparisons, and the open web, then give you the honest verdict.

The prompt

“I'm evaluating Pluspoint.io. What does it do, what are its strengths and weaknesses, and who is it best for? Analyze different sources, user reviews”

Ask ChatGPT Ask ChatGPT Ask Perplexity Ask Perplexity Ask Claude Ask Claude Ask Gemini Ask Gemini

One platform for reputation management and local marketing

1
Attract Be found and chosen locally

Show up first when locals, and AI search, look for what you offer.

Listings → Reviews → Social Posting →
2
Convert Turn local interest into paying customers

Answer fast, capture every lead, and turn visits into bookings.

Inbox → AI Chatbot → Micro-sites →
3
Retain Keep customers coming back

Protect your reputation and drive repeat business on autopilot.

Surveys → Campaigns → Coupons →

Frequently asked questions

1. What are digital coupons and how do they work?
Digital coupons are online offers that customers receive and redeem using their phone. They can be percentage discounts, fixed amount discounts, or free item offers. Customers simply show the coupon to a staff member at the point of sale. No app download or system integration is required.
2. What types of coupons can I create?
You can create percentage discounts, amount-based discounts, or free item coupons. Each coupon can be fully customized to match your promotion, customer segment, and business goals.
3. How can digital coupons be sent to customers?
Coupons can be sent manually or automatically through WhatsApp, SMS, email, or supported social platforms. This makes it easy to reach customers on the channels they already use.
4. Can coupons be sent automatically based on customer actions?
Yes. Coupons can be triggered automatically based on specific actions or events. Common examples include sending a special offer after a customer completes a satisfaction survey, offering a discount after resolving a complaint, or re-engaging inactive customers with a targeted incentive.
5. How do digital coupons help increase survey response rates?
By offering a coupon after a survey is completed, businesses can significantly increase response rates. Customers are more likely to share feedback when there is a clear and immediate benefit, such as a discount or free item on their next visit.
6. Can digital coupons be used to recover unhappy customers?
Yes. When a customer leaves a complaint or negative feedback, a coupon can be sent after the issue is resolved. This helps rebuild trust, encourages a return visit, and turns a negative experience into a second chance.
7. Do digital coupons require POS or third-party integrations?
No. Digital coupons do not require any POS or third-party integrations. Staff members simply verify the coupon shown by the customer and redeem it manually.
8. How customizable are digital coupons?
Digital coupons are highly customizable. You can control the type of offer, validity period, activation delay, expiration date, and availability window. This allows precise control over when and how offers are used.
9. Can I track coupon performance?
Yes. You can track coupon activation and redemption in real time with detailed analytics. This helps you understand which offers perform best, measure ROI, and optimize future campaigns.
10. What business goals can digital coupons support?
Digital coupons help drive repeat visits, increase engagement, recover dissatisfied customers, boost survey participation, and reactivate dormant customer segments. They are designed to support retention and revenue growth across multiple locations.

Looking to drive repeat sales with smarter coupons?

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