Account settings
Updated August 24, 2026
The Account tab holds the settings that describe the whole account. Two of these choices reach much further than they look. The locale decides your billing currency, and the industry decides whether the Menus feature is offered at all.
Before you start
- Requires Account Settings = Full on one of your teams, or being the account owner. The server rejects changes from anyone else.
- Only the current account owner can hand ownership to someone else.
- The person you want to make owner must already be a member of the account and belong to a team with Account Settings = Full.
Where to find it
Select Settings in the left sidebar, then the Account tab — or click your avatar and choose General settings. Direct link: https://app.pluspoint.io/account-settings/general.
Edit the account name and owner
- Open the Account name & ownership section.
- Edit Account name, Account owner, Locale and Industry.
- Select Save changes.
There is exactly one account owner, and the owner bypasses every permission check in the product. Hand it over deliberately: once you save, you can no longer change the field yourself.
Set the locale
Two things follow from Locale:
- Billing currency. Brazil is billed in Brazilian reais. Portugal, Spain, Poland and Germany are billed in euros, the United Kingdom in pounds sterling, and International, Ukraine and the United States in US dollars. See Billing and plans.
- Phone-number defaults across the dashboard, including contact imports and SMS.
Choose the industry
Industry is required, and it gates the Menus feature.
Note Menus is only offered when the account industry is Restaurant, Hotel and Lodging or Other. Setting any other industry removes the Menus item from the sidebar and hides the feature. See Menus.
Copy your API key
The X-Api-Key field on this page carries the key that authenticates requests to the Pluspoint API. Use the copy icon beside it.
Treat it like a password: anyone holding it can act against your account through the API. See the API documentation for how it is used.
Manage MCP connections
The MCP Connections section lists the apps that can reach your Pluspoint account through the Model Context Protocol, such as Claude.ai or ChatGPT. Revoke any you no longer use.
Connect an MCP client
- Copy the address in the URL field — it is
https://app.pluspoint.io/mcp. - Paste it into Claude.ai, ChatGPT or another MCP client.
- Complete the authorisation prompt that Pluspoint shows. Once you approve it, the client appears in this section.
Revoke a connection
- Select Revoke on the connection card and confirm.
The client can no longer reach your account. Sessions already in flight can continue for up to one hour while existing access tokens expire. To restore access, the client has to be authorised again from scratch.
Troubleshooting
| Symptom | Cause | Fix |
|---|---|---|
| The Account tab is missing, or the URL bounces you to Profile | Your teams do not grant Account Settings = Full | Ask the account owner, or someone on a team with Account Settings = Full, to make the change or to raise your team’s tier |
| Account owner is greyed out | Only the current owner can reassign ownership | Ask the current owner to do it |
| The person you want to make owner is not in the Account owner list | They are not a member of the account, or no team of theirs has Account Settings = Full | Add them under Users and permissions, then put them on a team with Account Settings = Full |
| The Integrations and Channels tabs are disabled with a tooltip and an error toast about your subscription | The account is over its paid locations or users, or the subscription is past its grace period | Open Billing and plans and fix the plan |
| Menus has vanished from the sidebar | The account industry was changed to one that does not offer Menus | Set Industry back to Restaurant, Hotel and Lodging or Other |
| An MCP client still works right after you revoked it | Its access token has not expired yet | Wait up to one hour; the connection cannot be renewed without a new authorisation |