Microsites

A microsite is a mobile-first landing page hosted by Pluspoint and owned by one location or one brand. It shows your logo, the location name and address, and an optional rating block. Below that sits a stack of buttons pointing at external URLs, surveys, forms, uploaded files, other microsites or food menus. Use one wherever a single short link has to carry everything a local customer might want: an Instagram bio, a table card, an SMS, a receipt.

Before you start

• Web pages appears in the sidebar only for users with at least restricted access to the Microsites module. Creating, editing and deleting a microsite requires full access to that module on the microsite’s location or brand. See Users and permissions.
• You need at least one location you can write to. A brand microsite also needs a brand with at least one location — see Brands.
• Colours, fonts and the default logo are inherited from the brand appearance in Settings → Brands. There is no per-microsite styling.
• Adding, verifying or deleting a custom domain requires full access to account settings, plus DNS access to the domain.

Where to find it

Sidebar → Web pages → Microsites, or go to https://app.pluspoint.io/web-pages/microsites.

Reading the microsites list

Note The Micro-sites created: counter above the grid counts every microsite in the account. The cards below are filtered to what you are allowed to see. If your access covers only a few locations, the counter will be higher than the number of cards.

Creating a microsite

1. Go to Web pages → Microsites.
2. Click Create new microsite.
3. Fill in the Settings tab as described below.
4. Switch to the Content tab and add your link buttons.
5. Click Save.

Warning Closing the editor at this point deletes the microsite you just created, so close it only if you want to abandon it entirely. Once saved, closing just dismisses the editor.

Filling in the Settings tab

Microsite name

Microsite name is required and internal only — it is the name on the card, not anything a visitor sees.

Choosing the owner: brand or location

A microsite belongs to exactly one location or exactly one brand — never both, never neither. Pick with the Brand / Location radio pair, then choose the specific brand or location from the dropdown below it.

• Switching between Brand and Location turns Display live-chat off and clears the selected channel.

The owner choice also decides which link types you can use on the Content tab, so settle it before you build the content.

URL

URL is required. The domain part is fixed: plsp.io, or your custom domain once it is Active. You edit the part after the slash.

The reserved list covers obvious system words — account, admin, api, menu, survey, settings and similar. Every rejection surfaces as the same one-word error, Unavailable. If a plausible slug is refused, try a more specific one rather than assuming a bug.

A slug that merely ends in a blocked file extension is a separate case: .zip, .php, .html, .xml, .json, .env, .sql, .log, .yml and similar. The editor accepts these, but the public page refuses to serve them. Avoid those endings even though the field lets you save them.

Logo

The logo picker opens a cropper locked to a 1:1 square. Choose artwork that survives being cropped square.

Additional settings

Three switches sit under Additional settings: Display social media links, Display rating & reviews and Display live-chat.

• Social links are not entered on the microsite. They come from the location’s own social link fields in Locations → Manage. The Google Maps link comes from the connected Google profile rather than the social fields.
• The rating block is computed from the location’s connected review profiles. A brand microsite aggregates across every location in the brand.
• Display live-chat requires a Live chat channel that already exists in Settings → Channels, and only channels you can access are listed. Turning the switch on without picking a channel blocks Save. See Live chat channel.

Adding links on the Content tab

Click Add on the Content tab to open the list of link types.

Each link is a card. Expand it to edit the Title — required, and the button text visitors see — and the target:

• Link — a URL. If you omit the scheme, the public page prefixes https://.
• Survey — a dropdown of surveys available to the microsite’s location, including brand-scoped surveys of that location’s brand.
• Microsite — a dropdown of microsites belonging to locations of the selected brand.
• Menu — a dropdown of menus assigned to that location.
• Form — a dropdown of forms the owner can offer. A location microsite lists forms owned by that location plus forms owned by its brand; a brand microsite lists that brand’s own forms.
• File — an uploaded file, stored view-only and opened in a new tab.

Drag a card by the handle on its left to reorder it. The order in the editor is the order visitors see.

Link error states

A link card expands itself and shows a red caption when its target has become invalid. Save stays disabled until every such link is fixed or removed. The usual trigger is switching a microsite between Brand and Location after links were already added, unassigning a menu from the location, or deleting a linked form.

Translating a link

Click Localization on a link card to open a per-language editor.

• For a plain Link you can override both the title and the URL per language.
• For a File link you can upload a different file per language.
• For Survey, Microsite, Menu and Form links only the title is translated — every language points at the same target.

The languages on offer depend on the account locale.

Serving a microsite from your own domain

By default every microsite lives on plsp.io. The Custom Domain section of the Settings tab lets you serve it from a hostname you own instead.

Anyone with full access to the Microsites module can switch Use custom domain on and pick a domain that is already registered. Adding a domain, opening its DNS details to verify it, and deleting it all require full access to account settings.

Your plan sets how many domains an account may register — see Billing and plans.

Adding and verifying a domain

1. In the microsite’s Settings tab, switch Use custom domain on.
2. Open the Domain dropdown and choose Add new domain.
3. In Add Custom Domain, type the hostname — for example links.yourdomain.com — and click Add Domain.
4. The modal shows the CNAME record to create. Add that record at your DNS provider.
5. Click Check Status.
6. Click Done to close, then Save the microsite.

You can paste a full URL. Pluspoint domains (pluspoint.io, plsp.io or any subdomain of them) cannot be used, and the server refuses a hostname that is already registered by any account.

To use a root domain rather than a subdomain, your DNS provider must support CNAME flattening.

Only an Active domain is used for the microsite’s URL. While the domain is Pending, the microsite keeps answering on plsp.io/<slug> and the URL field keeps showing the Pluspoint domain.

To come back to a domain’s details later, click the pencil icon beside it in the Domain dropdown.

Deleting a domain

Open the domain with its pencil icon and click Delete in Edit Domain. Microsites using the domain lose their custom URL and remain accessible only via plsp.io. To use the domain again, you would have to re-add and re-verify it.

Deleting a microsite

Click the bin icon on the card, or Delete microsite in the modal footer. Deletion also removes the microsite’s visit history, and it cannot be undone.

What a visitor sees

A brand microsite shows the brand title and never an address. A Menu, Form or Survey button opens that page carrying the current language. Any link whose target has since been deleted — a menu, form, survey or linked microsite — is dropped from the list, so visitors never hit a missing page. A Form button on a location microsite also carries that location, so its submissions are attributed to the branch the visitor came from — even when the form itself belongs to the brand.

Every page view increments the Visits: counter on the card, including repeat views by the same person.

If the account’s subscription lapses, the microsite stops serving content and shows a subscription-expired page instead.

Troubleshooting

Related articles

• Menus
• Forms
• Brands
• Live chat channel
• Creating survey templates
• Managing locations