Case studies
Real stories from multi-location brands that grew reviews, reputation, and local visibility with Pluspoint.
Pluspoint Case: Paprica Burger Increases Google Reviews by 500% and Adds 1.2k Monthly Visits
Paprica Burger boosted its customer satisfaction, strengthened its online presence, and scaled review management across nine locations using Pluspoint. Learn how optimized listings, automated surveys, and smart campaigns drove 1.2k+ extra visits, 500% more reviews, and major time savings.
Pluspoint Case: How Better Reviews Doubled Starfoods’ Online Traffic
Starfoods Group, with 60+ restaurants across Portugal, partnered with Pluspoint to simplify managing profiles, reviews, and customer engagement – centralizing feedback, promotions, and surveys to boost consistency and guest interaction.
Pluspoint Case: Increasing NPS from 13 to 75 with Balance Company
Balance Company, with over 50 clubs, has delivered top-notch service for 16 years. Despite their success, they faced low online presence and limited contact channels. Partnering with Pluspoint, they improved online engagement, streamlined communication, and boosted customer satisfaction.
Pluspoint Case: How Lyca Mobile Transformed the Online Presence of Its Retail Locations
Lyca Mobile, a leading telecom provider known for affordable international calling, faced a challenge that many multi-location businesses encounter: fragmented online visibility. While the brand had a solid market presence, many of its physical locations were either missing from Google...
Pluspoint Case: Boosting Online Reviews and Customer Satisfaction at Car Rental Company
Discover how Car Rental Company, leveraging Pluspoint, enhanced its online presence, streamlined customer feedback, and boosted satisfaction, leading to a 120% increase in reviews and improved service.
Pluspoint Case: Astra Dent Elevates Online Reputation and Customer Engagement with Pluspoint
Astra Dent achieved an 830% surge in online reviews and elevated its star ratings, transforming its online reputation and customer trust.
Pluspoint Case: SushiCafé - Savouring Success with 72% More Online Reviews and Counting!
For almost two decades, SushiCafé Group has been a formidable presence in the restaurant industry, captivating taste buds with their exceptional "world cuisine" offerings. As a dynamic chain of restaurants specializing in Japanese, Asian, and Italian dishes, SushiCafé Group has expanded to twelve re
Pluspoint Case: Mazzini Store's Tailored Excellence, Achieving +1477% in Online Reviews
Join us on Mazzini Store's remarkable journey - a +1477% surge in online ratings in less than 3 weeks.
Pluspoint Case: Papel Craft- Greatened Customer Experience & Strengthened Reputation for Retail Success
Papel Craft was created in 1994 with the idea of developing differentiated and exclusive products, adding innovation and quality. With 28 years in the market, it has become a reference in the stationery segment, creating a new concept: a paper boutique with design objects. The project "Papel Craft C
Pluspoint Case: Retail Network, part of Telenor Group
Every year the retail industry grows by 3-4%, but offline retailers gain less and less because of the fierce competition from e-commerce, especially giants like Amazon. Our client was a big name in offline retail (152 locations, 4500 employees) but faced big problems due to increased competition fro
Pluspoint Case: Bogdan Auto – Enhancing Customer Loyalty and Service Efficiency
Bogdan Auto is a car dealership group with 10+ locations in Eastern Europe. It is a licensed dealer of Hyundai, Subaru, Haval, Great Wall and other brands. Because of intense competition between other dealers and brands, car dealerships usually do not make much money selling cars. Instead, they rely
Pluspoint Case: Fixing “health issues” of a clinic network reputation
Reputation management is critical for clinics. Health is the most crucial thing in our life, and customers would not even consider a clinic with a low rating. And guess what? Most people have a bad mood when they feel unwell and have to visit a clinic. That's why the risk of getting a negative revie