Reviews

Uber Eats

Bring the reviews Uber Eats shows on your store pages into Pluspoint, next to every other review source.

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What is Uber Eats?

Uber Eats is one of the largest food delivery marketplaces, active across North America, Europe, Latin America, Asia-Pacific and parts of Africa. Customers order from local restaurants in the app and rate the order afterwards; each store page shows the store rating, its rating count and a selection of recent reviews, which is what a new customer sees before deciding where to order.

How Pluspoint works with Uber Eats

Pluspoint collects the reviews published on each of your Uber Eats store pages and files them with the rest of your feedback, so every kitchen in the group sees its delivery reviews without opening the partner portal. Ratings and sentiment are tracked per location, and AI drafts replies for your team. Uber Eats publishes only a selection of a store’s five-star reviews, so what you see in Pluspoint is that public selection.

What you can do with Pluspoint and Uber Eats

Collect the reviews shown on every Uber Eats store page
Track delivery review volume and sentiment location by location
Draft replies with AI and keep one voice across every store
Compare Uber Eats feedback with Deliveroo and your dine-in sources

What Pluspoint does

What Pluspoint manages for you on Uber Eats.

✓ Business name

Keep your name consistent so customers and search engines recognize you.

✓ Address

Publish the exact location so people — and maps — can find you.

✓ Phone

Surface the right number so customers reach you on the first try.

✓ Website

Drive visitors straight to your site with an accurate link.

✓ Hours

Show open, closed, and holiday hours so no one arrives to a locked door.

✓ Categories

Associate the right categories so you appear in the searches that matter.

✓ Photos & logo

Add imagery and your logo so your brand looks the same everywhere.

✓ Description

Tell your story with a localized business description.

✓ Review monitoring

Track new reviews across every location from one dashboard.

✓ Ratings & sentiment

See how ratings and sentiment trend over time and by location.

Frequently asked questions

1. Can I see Uber Eats reviews inside Pluspoint?

Yes — the reviews Uber Eats publishes on your store page flow into review management, alongside Google, TripAdvisor and the rest of your sources.

2. Does Pluspoint show every Uber Eats rating?

It shows what Uber Eats makes public: a store page carries the overall rating and a selection of recent five-star reviews, and that selection is what Pluspoint collects. Ratings left in the app without a public review are not available to any outside tool.

3. Can I track Uber Eats next to other delivery platforms?

You can. Follow Uber Eats alongside Deliveroo and TheFork so delivery and dine-in feedback for multi-site restaurants sit in one comparable view.