Pluspoint — AI local marketing platform
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TheFork
Reviews

TheFork

Pull your TheFork diner reviews into Pluspoint and answer them with AI-drafted replies.

What is TheFork?

TheFork is a restaurant reservation and discovery network with a strong presence across Europe, where diners find tables, book online, and rate the meal afterwards. Its reviews come from guests who actually reserved through the platform, making them a trusted signal for the next person deciding where to eat.

How Pluspoint works with TheFork

Pluspoint collects your TheFork reviews into one dashboard so every restaurant in your group can see its ratings and read diner comments without opening the reservation panel. Replies are drafted with AI for you to approve, helping your teams respond quickly and keep a consistent voice across locations.

What you can do with Pluspoint and TheFork

  • Gather TheFork diner reviews for every restaurant
  • Track ratings and sentiment location by location
  • Reply to diners faster with AI-drafted responses
  • Read TheFork feedback next to your other review sources

What Pluspoint does

What Pluspoint manages for you on TheFork.

Business name

Keep your name consistent so customers and search engines recognize you.

Address

Publish the exact location so people — and maps — can find you.

Phone

Surface the right number so customers reach you on the first try.

Website

Drive visitors straight to your site with an accurate link.

Hours

Show open, closed, and holiday hours so no one arrives to a locked door.

Categories

Associate the right categories so you appear in the searches that matter.

Photos & logo

Add imagery and your logo so your brand looks the same everywhere.

Description

Tell your story with a localized business description.

Review monitoring

Track new reviews across every location from one dashboard.

Ratings & sentiment

See how ratings and sentiment trend over time and by location.

Frequently asked questions

1. Can I manage TheFork reviews inside Pluspoint?
Yes — TheFork ratings and comments feed into review management, where you read and reply with AI-drafted responses.
2. Does this suit a multi-site restaurant brand?
It's built for exactly that: restaurants and cafés with several locations see all their TheFork feedback in one comparable view.
3. Can I watch TheFork alongside other diner platforms?
You can. Follow TheFork next to OpenTable and Tripadvisor so all your restaurant reviews sit together.

Get started with Pluspoint and TheFork

Connect your tools and grow your local reputation from one platform.

Book your Pluspoint demo