Commerce & Operations

CoverManager

Turn CoverManager reservations into guest feedback and follow-ups with Pluspoint.

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What is CoverManager?

CoverManager is a reservation and table-management platform for restaurants, widely used across Spain. It takes bookings from your website, Google, and partner channels, manages the floor plan and waitlist, and collects satisfaction feedback from guests after their visit.

How Pluspoint works with CoverManager

Connect CoverManager with the API key your CoverManager contact issues, then link each restaurant it finds to a Pluspoint location. From then on every reservation becomes a contact with a dated visit you can trigger automations from, and the feedback guests leave after a booking lands as survey responses alongside the ones your own surveys collect — so the post-visit follow-up fires from the booking system instead of a QR code or a manual send.

What you can do with Pluspoint and CoverManager

Turn every reservation into a contact and trigger a post-visit survey or review request from the booking itself.
Read CoverManager guest feedback next to your own survey responses and reviews, per restaurant.
Use booking activity as an automation trigger for follow-up messages and campaigns.

What Pluspoint does

What Pluspoint manages for you on CoverManager.

✓ Reservation feedback

Turn every booking into a contact, a post-visit survey, and an automation trigger.

Frequently asked questions

1. How does the CoverManager integration work with Pluspoint?

Connect CoverManager with your API key and link each restaurant to a location. Reservations become contacts, and guest feedback arrives as survey responses next to your own.

2. Can a reservation trigger a follow-up automatically?

Yes — every booking adds a dated visit to the contact, which you can use to trigger post-visit surveys, review requests, and messaging campaigns.

3. Who is the CoverManager integration for?

Restaurant groups in Spain that run bookings through CoverManager. It is available to Pluspoint accounts with the Spain locale and connects one CoverManager account per Pluspoint account.