iFood
Deliver exceptional food experiences with iFood + Pluspoint
What is iFood?
iFood is a leading online food delivery platform in Latin America. It allows customers to order food from a wide range of restaurants and offers a seamless and convenient ordering experience. Brazil's leading food-delivery marketplace, central to how diners order locally.
How Pluspoint works with iFood
Pluspoint integrates with iFood to improve the overall customer experience and streamline the ordering process. With the integration, customers can easily provide feedback on their food delivery experience, which helps restaurants improve their service and quality. Pluspoint turns completed iFood orders into review requests, building reputation with every delivery.
What you can do with Pluspoint and iFood
- When a new food delivery order is placed through iFood, Pluspoint can automatically send a personalised feedback survey to gather insights about the customer's delivery experience.
- When an order is delivered by iFood, Pluspoint can automatically send a WhatsApp/SMS to the customer to request a review about their food delivery experience.
What Pluspoint does
What Pluspoint manages for you on iFood.
✓ Review monitoring
Track new reviews across every location from one dashboard.
✓ Ratings & sentiment
See how ratings and sentiment trend over time and by location.
✓ Review response
Reply to reviews — with AI assistance — without leaving Pluspoint.
✓ Menu
Showcase your menu so guests know what you serve.
✓ Delivery & pickup
Let customers know delivery and pickup options up front.
Frequently asked questions
1. What does Pluspoint do with iFood?
2. Is the iFood integration meant for restaurants?
3. Can I bring diners back?
Related integrations
InvoiceBerry
Track finances & boost online reputation with InvoiceBerry integrated with Pluspoint through Zapier
QuickBooks
Simplify accounting and gather valuable customer feedback with QuickBooks & Pluspoint integration
SumUp
Simplify payments, improve customer relationship with SumUp & Pluspoint
VTEX
Join the online retail transformation with Pluspoint and VTEX integration. Enhance experiences!
Get started with Pluspoint and iFood
Connect your tools and grow your local reputation from one platform.