RingCentral
Send surveys, campaigns, and messages by SMS from your RingCentral business numbers.
What is RingCentral?
RingCentral is a cloud communications platform for business phone, video, and messaging. Teams call and text customers from RingCentral business numbers in its desktop and mobile apps.
How Pluspoint works with RingCentral
Connect RingCentral as the user whose number should send, then create an SMS channel on one of that user's numbers. Survey invitations, one-time campaigns, automations, and one-to-one messages go out from a number your customers already know, and RingCentral bills the texts as usual. The channel only sends: customer replies stay in RingCentral, and customers who reply STOP no longer receive your texts.
What you can do with Pluspoint and RingCentral
- Text survey invitations and review requests from your own business number.
- Send one-time SMS campaigns and automated follow-ups to contacts at every location.
- Connect a RingCentral user per location so each store texts from its own number.
What Pluspoint does
What Pluspoint manages for you on RingCentral.
✓ SMS sending
Send survey invitations, campaigns, and messages from your own business numbers.
Frequently asked questions
1. What does the RingCentral integration do?
2. Do customer replies come into Pluspoint?
3. Who pays for the texts?
4. What happens when a customer replies STOP?
Get started with Pluspoint and RingCentral
Connect your tools and grow your local reputation from one platform.