vs Shiji ReviewPro

Pluspoint vs

Review generation, service recovery, AI responses, listings across 100+ directories, social scheduling, and guest surveys in one platform. Go live in under an hour, from $39/mo per location.

No 12-month hospitality contracts
Surveys, reviews & messaging in one
Listings & social included

Get started free

Why hotels look for a ReviewPro alternative

Hoteliers report contracts that quietly roll into a second year unless you give three months' notice, pricing that punishes smaller properties, a system that drags during busy shifts, and account teams that stop answering — even for an 8-year client.

Hotel Tech Report

“Their terrible policy ties you in for a second year unless you give three months notice.”

Owner, limited-service hotel, New Zealand Read on Hotel Tech Report →

Capterra

“Very expensive, poor service.”

Hotel Director, hospitality Read on Capterra →

Hotel Tech Report

“System is slow, it must need to improve!!”

Telephone Operator, large branded hotel, Dubai Read on Hotel Tech Report →

Trustpilot

“I am a client for 8 years now in two hotel of a company that manages reputation. What type of company that helps to manage te reputation doesn't care to hear a client and denies a meeting for 75 days now?”

Sofia Brandao Read on Trustpilot →

Verbatim quotes from public reviews on the linked platforms. All trademarks belong to their respective owners.

Compare Pluspoint and Shiji ReviewPro

Feature	Shiji ReviewPro	Pluspoint
Review monitoring	Sentiment analysis across major platforms	100+ platforms with sentiment tracking
AI review responses	Recently added bulk AI replies	AI auto-replies with brand tone controls
Guest surveys	In-stay and post-stay	Unlimited multi-touchpoint surveys
Guest messaging	SMS, email, and WhatsApp	Email, SMS, WhatsApp, live chat, Facebook, Instagram
Review generation	Survey-driven review prompts	Multi-channel review requests by SMS, WhatsApp, and QR across Google, TripAdvisor, and Yelp
Service recovery	In-stay surveys + case management	Win back customers with private feedback, direct messages, and digital coupons
Listings management	Not available	100+ directories, one dashboard
Social scheduling	Not available	Google, Facebook, Instagram, TikTok, LinkedIn, X per property
Pricing	From $299/mo per property. 12-month contract	$39/mo per location. Cancel anytime

$39/mo per location. Published pricing. No modules.

ReviewPro starts at $299/mo per property and scales to $1,999/mo. Pluspoint shows the price before you sign up.

Shiji ReviewPro

From $299/mo

per property

→ Core Reputation around $999/mo
→ Advanced Analytics around $1,499/mo
→ Strategic Portfolio around $1,999/mo
→ 12-month minimum, 90-day cancellation notice
→ Implementation fees may equal 50 to 100% of annual license
→ WhatsApp and SMS messaging billed separately

Try it for free

Pluspoint Starter

$39/mo

per location / month

✓ Reviews, listings, social, messaging, surveys, coupons included
✓ Month-to-month. Cancel anytime
✓ Free plan and 21-day trial. No credit card
✓ 3 users included, extras $19/mo
✓ Self-service signup. Live in minutes
✓ WhatsApp and SMS included

Get started free

Everything your team uses in Shiji ReviewPro — included

Switch without losing a workflow, then gain the pieces Shiji ReviewPro never had.

Already in your stack

Guest review aggregation

Google, TripAdvisor, Booking.com and the OTAs your properties live on, in one feed.

Sentiment & guest experience analytics

Spot recurring themes by property, department, and language.

In-stay and post-stay surveys

Catch issues while the guest is still on property — service recovery built in.

AI review responses

Automatic, multilingual replies in your brand tone.

Only with Pluspoint

Listings management for every property

Keep 100+ directories accurate — ReviewPro doesn't touch listings.

Omnichannel guest messaging

WhatsApp, SMS, and social DMs alongside reviews — one thread per guest.

Social scheduling

Publish per-property posts on 6 platforms from the same dashboard.

Month-to-month, transparent pricing

No 12-month contracts, no three-month notice windows.

Shiji ReviewPro vs Pluspoint — FAQ

1. How much does Shiji ReviewPro cost?

ReviewPro starts around $299/mo per property and enterprise tiers run $999–$1,999/mo, quoted by room count after a sales call — with WhatsApp and SMS billed separately and implementation fees of 50–100% of the annual license. Pluspoint is a published $39 per location; see pricing.

2. How does Pluspoint's review generation compare to ReviewPro?

ReviewPro drives reviews through post-stay surveys and prompts; Pluspoint adds dedicated multi-channel review generation by SMS, WhatsApp, and QR, and routes unhappy guests to your team with private surveys so you can resolve issues.

3. Does ReviewPro manage listings and social media?

No. It focuses on review monitoring and guest surveys, so the rest needs separate tools. Pluspoint adds listings across 100+ directories and social scheduling in one login.

4. Is Pluspoint a good ReviewPro alternative for hotels?

Yes. Pluspoint covers the whole guest-reputation loop — generation, interception, AI replies, listings, and messaging — for independent hotels and groups. See local marketing for hotels.

5. Can I migrate from ReviewPro without a 12-month contract?

Yes. Pluspoint is month-to-month; we export your review and survey history and reconnect Google, TripAdvisor, and Booking.com by API, live within a day. Plan your switch, or compare Pluspoint vs BrightLocal.

Ready to switch from Shiji ReviewPro?

Start free, or book a migration call — we import your reviews, contacts, and history, and you stay month-to-month with no lock-in.

Plan my migration Start free

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